Privacy Policy Notice
This privacy policy notice is served by Hennah Haywood Law Limited under the website www.hh-law.uk. The purpose of this policy is to explain how we control, process, handle and protect your personal information through the business and while you browse or use this website. If you do not agree to the following policy you may wish to cease viewing or using this website, and/or refrain from submitting your personal data to us.
Key principles of GDPR
Our privacy policy embodies the following key principles: (a) lawfulness, fairness and transparency, (b) purpose limitation, (c) data minimisation, (d) accuracy, (e) storage limitation, (f) integrity and confidentiality, and (g) accountability.
How we use your personal information
We use the information we collect about you for the purposes described in this notice, which also sets out the legal basis for processing your data and the circumstances under which your data may be shared with a third-party organisation. From time to time, we may share your personal information with trusted third parties. These third parties are our processors and will only use your personal information as directed by us. Unless you give us permission, we will not disclose your personal information to a third party for marketing purposes, and we do not sell any information to any other party.
We may record telephone conversations with you; any information captured via this medium will be processed for managing and developing our contract with you, and for regulatory, training and monitoring purposes. Our contract with you enables us to administer our relationship with you, provide services, respond to enquiries, bill you for work done on your behalf and obtain payment for our services. In addition, our contract with you may entitle us to provide information to third parties such as HM Land Registry, HMRC and other government organisations.
With your consent we may refer you to other entities where we are unable to provide the service you seek, instruct an expert to provide an opinion, or provide you with legal updates that may be of interest to you. By attending our offices you consent to the use of CCTV.
Your individual rights
Under the UK GDPR you have the right to be informed, the right of access, the right to rectification, the right to erasure, the right to restrict processing, the right to data portability, the right to object, and rights relating to automated decision making and profiling. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk) if you feel there is a problem with the way we are handling your data. We handle subject access requests in accordance with the GDPR.
Internet cookies
We use cookies on this website to provide you with a better user experience by placing a small text file on your device to track how you use the website, record whether you have seen particular messages, keep you logged in where applicable, and display relevant content. Some cookies are required to enjoy and use the full functionality of this website. We use a cookie control system which allows you to accept the use of cookies and control which cookies are saved to your device. Your web browser should provide you with controls to manage and delete cookies from your device.
Data security and protection
We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet GDPR compliance requirements.
Email marketing messages & subscription
Under the GDPR we rely on the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. Any email marketing messages we send are sent through an email marketing service (EMS) provider and are sent in accordance with the GDPR and PECR. We provide an easy method to withdraw your consent (unsubscribe) or manage your preferences at any time.
Contact us
For any privacy-related enquiries or to exercise your rights, please contact Hennah Haywood Law Limited, 13 Clytha Park Road, Newport, NP20 4PB, or email hello@hh-law.uk.